Alter natura d.o.o. pledges to protect customers’ personal data in a way that it collects only the necessary, basic information about customers / users that are necessary to fulfil our obligations.
All information is strictly confidential and available only to employees who need such information to perform their job. All employees of the company are responsible for respecting the policy.
Personally identifiable information
Personally identifiable information can only be collected when you voluntarily provide it. Alter natura d.o.o. only collects personally identifiable information about you if you submit an enquiry or make an on-line booking when using the service. In particular during online inquiry and reservation process you will be asked for and must enter contact information such as an email address and contact number. There may be certain other information requested about any needs you have or special requirements for your one day or multi day trip. Any and all information that Alter natura d.o.o or our employees may collect about you is only used to help us identify trip options for you as an individual client. The information is also used to streamline and individualize your day trip or holiday by matching your personal needs and requirements
Alter natura d.o.o will not sell, rent, or make your personally identifiable information available to a third party without your consent. Alter natura d.o.o may make personally identifiable information available to another company as described below: •When you provide your consent;
•As necessary to maintain/operate the service, or to provide you with a product or service you’ve requested.
•As needed to enforce our Terms and Conditions of use, or otherwise protect the rights/interests of Alter natura d.o.o, its users, or any third party;
•When we have a good faith belief that the law or any legal process requires disclosure; or •If a company acquires all or substantially all of Alter natura d.o.o assets or in a merger or acquisition, but only if such company agrees to abide by this Privacy Statement; In order to make your use of the service more enjoyable, Alter natura d.o.o will also use personally identifiable information internally to customize the information we display or send to you; to tell you about new products or promotions offered by Alter natura d.o.o or its strategic partners that we feel may interest you. In addition, every promotional e-mail sent by Alter natura d.o.o will contain instructions on how to unsubscribe from that particular mailing list.
Collection of non-personally identifiable information (IP Addresses/Domain Name) Alter natura d.o.o may track your domain name, which typically identifies your Internet Service Provider, or IP address, type of your browser, time of your access, Web page address from which you are coming from to help gather and track non-personally identifiable information. We use these data to analyse trends, administer the Alter natura d.o.o sites, track users’ movement, and gather broad demographic information for aggregate use. Neither IP addresses or domain names are linked to personally identifiable information. We are pointing out that our Web server does not collect your E-mail address or any other information, which could be personally identifiable.

Links to third party web sites
Alter natura d.o.o service contains links to third party web sites through which you may access an incredible amount of content and exchange information with Content Partners. This Privacy Statement does not govern any exchange of information between you and any Content Partner. Alter natura d.o.o does not monitor, and is not responsible for, the privacy and data use policies of its Content Partners. We recommend you review their policies (likely to be found on their web sites) prior to accessing, but especially before sharing any personally identifiable information.

Security
Protecting client privacy and personal information is a top priority at Alter natura d.o.o. We make significant efforts to ensure the privacy of all personally identifiable information you provide to us. User information is only collected by e-mail and not stored on hosting servers. Access to all user information is restricted. Only employees whose jobs require accessing user information are granted database access. All computers containing user information are only connected to the internet for short periods and are protected by a software firewall; Alter natura d.o.o reviews its security procedures on an annual basis. Nonetheless, due to the inherent dangers of the Internet, we cannot guarantee the protection of information under our control against loss, misuse or alteration.

Notification of changes
Your personally identifiable information is subject to the Privacy Statement in place at the time you submit such information. Alter natura d.o.o may modify this Privacy Statement from time to time. Typically, we will post notice of a change on the Alter natura d.o.o sites. If we substantially change our Privacy Statement as it relates to your personally identifiable information, we will notify you by e-mail using the e-mail address we have on file, so it’s important to keep this information current. If at any point we would like to use your personally identifiable information in a manner inconsistent with the applicable Privacy Statement, we will seek your approval.